General conditions


These general conditions regulate the purchase of products offered through the website, property of GSS 2016 overseas, SL, with NIF B55279673, with address at Camino Creu d'en Trull, 110. Pol. Ind. The Farga. 17820 - Banyoles (Girona); Email; hereinafter ''THE COMPANY'' El Xuixo de Can Castelló.

In this document we will refer to ''THE USER'', which is the natural person who purchases the product offered through the website and ''THE COMPANY''. THE USER the present final consumer without economic activity (private).

The products are purchased directly from THE COMPANY who acts as a direct seller, therefore the contract for the sale of the products is made between THE USER and THE COMPANY.

The USER must read and accept these General Conditions and the information on the products they wish to purchase before proceeding with their purchase. This acceptance will be made expressly by clicking on the ''I have read and accept the General Conditions'' box that will appear during the purchase process. By doing so THE USER confirms that he is of legal age and that he has the legal capacity to purchase the products offered by THE COMPANY.

At the time of formalizing the purchase, it will be deemed to have been completed by operation of law and from that moment on the prices and conditions will have a contractual nature, so they may only be modified by the express agreement of the contracting parties.

The electronic document in which the contract is formalized will be archived by THE COMPANY for one year, and THE USER may obtain a copy during this period.


The USER is obliged for all purposes to use the website and, where appropriate, to purchase the products offered by THE COMPANY in accordance with the law and the provisions of these General Conditions.

THE COMPANY reserves the right to delete from the website any comment or opinion of USERS that is contrary to current legislation, especially in cases where it violates the fundamental rights and freedoms of people.


The USER will select on the website the product they wish to purchase as well as its flavor and quantity. The prices indicated on the screen are in euros and are current, except for typographical errors, indicating the inclusion of applicable taxes.

The USER must fill out the form with their information in order to process the order, clicking on the ''Continue'' section to proceed with the purchase of the products and expressly accepting these General Conditions. On the next page, THE USER will see a summary of the products they wish to purchase, the price, applicable taxes and shipping costs, and THE USER may make any changes they deem appropriate before clicking on the 'Pay' section. '. Once accessing the ''Pay'' section THE USER must enter the details of the credit card with which they will make the payment and accept the payment.

THE COMPANY will send an email to the USER's email justifying receipt and confirmation of the purchase made, within 24 hours of receiving the formalization of the order. The contract will not be considered perfected until THE COMPANY receives payment of the price of the products.

If THE USER wants an invoice, he or she can obtain it by requesting it by e-mail from THE COMPANY.

The USER will be responsible for the veracity of the personal data provided to THE COMPANY, and in particular is responsible for ensuring that the credit or debit cards used are their property and that they have sufficient funds to cover the cost of the products they want. acquire. THE COMPANY reserves the right to cancel the sale in case of non-payment, chargeback, denied card or false information, or in case it cannot verify the card information. Likewise, the USER must notify THE COMPANY via email of any improper or fraudulent charge to the card used for purchases on the web as soon as he or she becomes aware of it.


In accordance with the provisions of article 103.d of Royal Legislative Decree 1/2007, of November 16, of the General Law for the Defense of Consumers and Users, the right of withdrawal cannot be exercised because it is a food product. that it may deteriorate and that its return is not suitable for health and/or hygiene reasons.


For damage caused in transport or error in shipment:

If at the time of delivery it is visibly and clearly seen, without the need to handle the shipping packaging or the product itself, that a product has defects caused by damage during transport or it is seen, in the same way , an error in the goods received, the USER must notify the COMPANY, at the email address listed at the beginning of these general conditions, within 24 hours of receipt of the order, to be able to request the return of the affected product or products and the replacement with a new one or the reimbursement of the price paid for the same.

For defective products:

In the event that, once the package has been opened, the USER verifies that a product is defective, he must notify the COMPANY to his email address, on the same day of receipt, attaching photographs showing the damage, and proceed with its return within one calendar day from the moment it is received. In this case, when the return is justified, THE COMPANY will reimburse the value of the product and shipping costs, in addition to the direct costs of the return, within thirty (30) days of receipt by THE COMPANY of product reason for return.

All this without prejudice to the provisions of the current mandatory regulations on consumer protection.


The COMPANY will be responsible for any lack of conformity that manifests itself within the product's expiry or best-before date, which will be set in the box/package that the USER will receive with the purchase of the product.

The USER must inform THE COMPANY of the lack of conformity within 24 hours of becoming aware of it, through the email, in order to be able to supply the new product . The warranty does not cover damage caused by improper use.


For any communication, incident or claim the USER can send a communication to the COMPANY to its email


If any clause included in these general conditions is declared, in whole or in part, null or ineffective, such nullity or ineffectiveness will affect only that clause or the part of it that is null or ineffective, subsisting the rest of the general conditions.


Any notification or request that the parties must make in relation to the procurement of products or with these General Conditions, must be made in writing and will be understood to have been duly made if it has been sent to the email that these effects each party can indicate to the other.


These General Conditions will be governed and interpreted in accordance with the Laws of Spain.

The COMPANY reserves the right to make changes at any time to our website, as well as to these General Conditions. The changes of essential elements will not affect the contracts already stipulated, unless the USER has expressly accepted the modified conditions.


Online litigation resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission facilitates an online dispute resolution platform, which is available at the following link: =TWO-L-2013-81182

The COMPANY reserves the right to make changes at any time to our website, as well as to these General Conditions. The changes of essential elements will not affect the contracts already stipulated, unless the user has expressly accepted the modified conditions.